Kyiv Duty Free's Organisational Culture. A comparison between the Essay

Kyiv Duty Free's Organisational Culture. A comparison between the organisational cultural aspirations of its senior management, and the perceptions of it's fron - Essay Example The discussion not only centers on the question of whether corporate culture affects or indeed effects organizational effectiveness, but also on the very nature of corporate culture. Is the notion of corporate culture a tangible phenomenon, or is it, as suggested by Morgan (1997) a metaphor, through which to explain complex aspects of organizational behaviour? Does the analysis of corporate culture depend upon a homogeneous set of variables through which to analyse those phenomena, or is corporate culture an umbrella for a whole range of cultures within the organization? These might include a culture that generates an effective response to change (Burnes, 1996), a marketing culture (Carson et al., 1995), a customer focused culture(Slater & Narver, 1995), a procedure and policy led culture, an enterprise culture (Gray, 1998), a learning culture (Choueke & Armstrong, 1998). The current research focuses on the differences between the perceptions of rank and file and management employees of Kyiv Duty Free. Through an analysis of such differences, means on how to achieve their end future state could be undertaken more smoothly. There is a need to distinguish between what might be termed "the formal culture" and "the informal culture". The formal culture being that recognized and often "managed" by the owners or senior management of the organization, and the informal being a consequence of both social and job-related interaction both within teams and departments. Schein (1996, p. 9) articulates the difficulties that can be experienced in communication between groups within the same organization. He identifies three typologies: "executives", "engineers" and "operators", each having a mutually exclusive paradigm on the organization and the key drivers of that The discussion on corporate culture and the question of whether culture has an effect upon organizational development